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Consumer Reports is now recommending nine routers: six traditional units and three mesh models. Consumer Reports uses some sophisticated security tests to evaluate routers. But we also check for basic security practices, and our recent tests uncovered several shortcomings.“Many of the problems we found were simple but meaningful—and they should be easy for manufacturers to fix,” Richter says.
For example, 20 routers let you change only the password, but not the username, of their web apps. The web apps are used for changing all kinds of settings on your router, including your WiFi password (which is separate from the router’s own password).Twenty routers don’t protect against multiple failed login attempts, unlike your phone or email account. That means a determined hacker could use software that rapidly cycles through passwords over and over again until it breaks in.
We also found problems with the passwords themselves.Eleven routers let you set very weak passwords. These may have fewer than eight characters or just lack any complexity (think “aaaaaaaa”). Further, a number of models don’t even let you create great passwords—you can't use long strings of characters, and special characters aren't always supported. And one router doesn’t require you to change the default login credentials of "admin" and "password."
Consumers can and should create unique, strong passwords if the router permits it. However, many people fail to do so. In a nationally representative survey of 1,006 American adults we conducted in May 2019, only 38 percent say they or someone in their household had changed their current router's default password.Many routers, roughly two-thirds of them, had a networking protocol called Universal Plug and Play, or UPnP, turned on by default. Unless you have a device or some software that specifically asks for it, it’s smart to turn this off, because UPnP has a history of serious security vulnerabilities. But our recent survey found that most people who buy a router don’t adjust the settings, and even fewer may think to turn off UPnP.
In the May survey, two-fifths of Americans who own their own router said they're unsure when it was last updated. And 11 percent said their router has never had a firmware update. (See router security tips below.)Similarly, just a few router companies explicitly state how long they will provide firmware updates, leaving consumers in the dark about how long the device will be safe to use. CR's router testing includes the companies' privacy policies, because so much sensitive data flows through the devices.
Our privacy experts analyzed every router manufacturer’s documentation. We gave better scores to routers—including some models from Eero, Google, and Netgear—that spell out what information their manufacturers might collect from users, such as network speeds, the name of the internet service provider, and how much data you're transmitting to the web.“As part of the Digital Lab, we’re scrutinizing as many products as we can with respect to their privacy practices,” Richter says. “We are finding similar results across product categories and, in fact, the entire tech industry.”
Today’s wireless routers vary a lot in how well they follow good security practices, but they are generally more consistent when it comes to pure performance.Many of today’s traditional, one-unit routers do a good job of blanketing even big homes with fast internet access. Of the 20 traditional wireless routers in our ratings, 18 earned a score of Good or better for throughput over distances of around 28 feet, which we consider typical for many homes. (We also measure throughput at shorter and longer ranges.)
Among traditional wireless routers, standouts include the Synology RT2600ac and Netgear Nighthawk X10 AD7200. For people who need a mesh router, both the Netgear Orbi and Eero were solid performers.By contrast, a number of routers that did very well on performance suffered in our ratings because of lackluster scores on other measures. For instance, the TP-Link Archer C1900 and Archer C7 AC1750 were penalized for factors such as letting people set poor passwords.
In response to those findings, a TP-Link spokesperson said by email that the company “prefers to give its customers full control and freedom when it comes to their security settings. When you create a password for your router, it does indicate how secure it is—low, middle, high—in order to encourage customers to use stronger, more secure passwords.”Other router manufacturers earned better security scores for some models than for others.
For example, 20 routers let you change only the password, but not the username, of their web apps. The web apps are used for changing all kinds of settings on your router, including your WiFi password (which is separate from the router’s own password).Twenty routers don’t protect against multiple failed login attempts, unlike your phone or email account. That means a determined hacker could use software that rapidly cycles through passwords over and over again until it breaks in.
We also found problems with the passwords themselves.Eleven routers let you set very weak passwords. These may have fewer than eight characters or just lack any complexity (think “aaaaaaaa”). Further, a number of models don’t even let you create great passwords—you can't use long strings of characters, and special characters aren't always supported. And one router doesn’t require you to change the default login credentials of "admin" and "password."
Consumers can and should create unique, strong passwords if the router permits it. However, many people fail to do so. In a nationally representative survey of 1,006 American adults we conducted in May 2019, only 38 percent say they or someone in their household had changed their current router's default password.Many routers, roughly two-thirds of them, had a networking protocol called Universal Plug and Play, or UPnP, turned on by default. Unless you have a device or some software that specifically asks for it, it’s smart to turn this off, because UPnP has a history of serious security vulnerabilities. But our recent survey found that most people who buy a router don’t adjust the settings, and even fewer may think to turn off UPnP.
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In the May survey, two-fifths of Americans who own their own router said they're unsure when it was last updated. And 11 percent said their router has never had a firmware update. (See router security tips below.)Similarly, just a few router companies explicitly state how long they will provide firmware updates, leaving consumers in the dark about how long the device will be safe to use. CR's router testing includes the companies' privacy policies, because so much sensitive data flows through the devices.
Our privacy experts analyzed every router manufacturer’s documentation. We gave better scores to routers—including some models from Eero, Google, and Netgear—that spell out what information their manufacturers might collect from users, such as network speeds, the name of the internet service provider, and how much data you're transmitting to the web.“As part of the Digital Lab, we’re scrutinizing as many products as we can with respect to their privacy practices,” Richter says. “We are finding similar results across product categories and, in fact, the entire tech industry.”
Today’s wireless routers vary a lot in how well they follow good security practices, but they are generally more consistent when it comes to pure performance.Many of today’s traditional, one-unit routers do a good job of blanketing even big homes with fast internet access. Of the 20 traditional wireless routers in our ratings, 18 earned a score of Good or better for throughput over distances of around 28 feet, which we consider typical for many homes. (We also measure throughput at shorter and longer ranges.)
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Among traditional wireless routers, standouts include the Synology RT2600ac and Netgear Nighthawk X10 AD7200. For people who need a mesh router, both the Netgear Orbi and Eero were solid performers.By contrast, a number of routers that did very well on performance suffered in our ratings because of lackluster scores on other measures. For instance, the TP-Link Archer C1900 and Archer C7 AC1750 were penalized for factors such as letting people set poor passwords.
In response to those findings, a TP-Link spokesperson said by email that the company “prefers to give its customers full control and freedom when it comes to their security settings. When you create a password for your router, it does indicate how secure it is—low, middle, high—in order to encourage customers to use stronger, more secure passwords.”Other router manufacturers earned better security scores for some models than for others.
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